Rally-O.com

No.1 for Rally Obedience products in the UK

©Rally O Limited 2017 - all rights reserved (Rally-o.com is owned by Rally O Limited (Co Reg 07283051)

OUR PRICES  

The prices as shown are correct for orders from

21st May 2017


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BUMPH!

We are now into its seventh year and according to our customers we continue to provide an excellent service! Talk about blowing our own trumpet! Well, you can forgive us a little surely?

Our website has developed and changed course a few times over the years, and this latest incarnation has come about due to two changes - customer preferences and delivery price increases. Although the product prices remain pretty static with only small increases now and again (and even a few decreases!) it is the cost of delivery that never seems to remain very static! We moved away from the Post office as the prices seemed to go sky high when it was privatised, but now courier charges have followed suit. So it seems we are back with the Post Office - “hurrah!” I hear some of you cry.

The major changes this time are down to our customers preferences. We always try to fit in with our customer needs and in response to requests for prices without delivery charges and for ‘bespoke sets’ rather then those we offered through the website. So we have changed the website to accommodate the differences. ALL PRICES include VAT where applicable at the current rate. However, Delivery is extra and the minimum charge for most orders is £5.50 (Rally Jumps and Poles excluded - minimum delivery charge £15.00)

At Rally-O.com we offer a number of products to help canine clubs and individual dog owners to begin participating in Rally. We take great care in selecting the items for our online store and always try to ensure that our equipment is suitable for any Rally trial. However, we cannot guarantee that each individual item meets the regulations of every organisation and it is therefore up to the purchaser to ensure that equipment complies with the guidelines of their particular ruling body. Having said that, as one of our team, Julie Barrett, is involved directly with teaching and organising KC Rally competitions, so we are 99.99% certain that our products are fully acceptable for KC Rally.

All our meagre  profits from our sales go towards the upkeep and running of www.rallynews.co.uk (the free news website for all aspects of KC Rally).

TERMS: Our terms are very simple - you order, you pay, we deliver as quickly as possible! If there is something wrong with the goods within 7 days of delivery, then we will replace or refund your money - we don’t quibble about it! All we ask is that you keep in contact with us and we will do likewise!

ORDERS: All orders must be placed by email to sales@rally-o.com.

REPLACEMENT ITEMS:  Should an item prove faulty, Rally-O Ltd reserve the right to charge for any additional carriage or administration costs incurred in supplying any replacement items as agreed with the customer.

DELIVERY: Our prices are based upon deliveries to UK addresses as served by the POST OFFICE (2nd class - to be signed for) with a few small exceptions - Any order including Rally Jumps or Poles are handled by UPS and therefore delivery is to UK Mainland addresses ONLY. If you live ‘off shore’ and wish to order these items, please contact us for a price including delivery. OVERSEAS ORDERS - PLEASE CONTACT US

COLLECTION: It is sometimes possible to order goods for collection from Julie when she is Judging or taking part in a competition somewhere - please email us first to find out if Julie will be at a specific venue.

PAYMENT: Orders can be paid either by bank transfer (BACS/FPS etc), by cheque or by PayPal. Please note that goods will not be dispatched until full payment has been received and cleared through the bank - this is especially important if paying by cheque. When ordering for delivery, please provide (if possible) a mobile phone number and email address in case of any problems with the order (UPS also likes to have a customer contact number).

INVOICES: Customers indicating they wish to pay by bank transfer/ will be sent a PDF invoice showing our bank details for payment purposes. If paying by PayPal (i.e. Credit/Debit Card or PayPal account) then a PayPal invoice will be sent by email to allow the customer to make payment.


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